Feedback from previous guests about their experience
82%
liked the resort and would come back again
Exceptional food variety
Beautiful beachfront access
Limited kids' entertainment
A few maintenance issues
8.2/10
Great
Rooms
7.7
Location
8.7
Service
8.0
Dining
9.0
Guest reviews
8.2/10
based on 25 reviews
8.6
8.6/10 based on 129 reviews
Stella
United Kingdom,
January
2025
7.0/10
While the hotel offers great food variety and a lovely garden, my experience was marred by some significant issues. The lack of attention to detail in room cleanliness and the confusing arrangement of hotel amenities detracted from my stay. Additionally, the misunderstanding regarding drink policies was frustrating, leaving a mixed impression overall.
Rooms
6.0
The room was spacious but lacked proper cleaning, and the shower design was quite inconvenient, making it challenging to use comfortably.
Service
7.0
From the staff being quick to help with room changes to addressing complaints, the service was generally attentive, but there were hiccups with cleanliness.
Location
6.0
The hotel is a bit of a distance from Rethymnon, so if you plan to visit regularly, a taxi is advisable.
Dining
9.0
The dining options at the restaurant were impressive, with a vast array of delicious food consistently offered.
Facilities
7.0
Facilities included a lovely pool area and garden, but the lack of accessible toilets near the pool was disappointing.
Don
United States of America,
January
2025
9.2/10
Our stay at Pearl Beach was truly delightful! The hotel boasts an incredible beachfront location where we could relax easily. The staff treated us like family, making the experience so warm and welcoming. I was impressed by the variety of food and especially enjoyed our meals. However, the pool area felt a bit small, and it was sometimes challenging to find a lounger in the afternoons.
Rooms
9.0
The rooms were spacious and clean, providing a comfortable retreat after a day at the beach.
Service
10.0
The service was exceptional; every request was met with a smile, and the staff went above and beyond to help us.
Location
10.0
The hotel is perfectly positioned right across from the beach, making it so easy to enjoy the sun and sea.
Dining
9.0
Dining was a highlight, with an extensive menu and delicious offerings that had something for everyone.
Facilities
7.0
While the pool area was enjoyable, it could get crowded during peak times.
Theodore
United Kingdom,
December
2024
9.2/10
I recently spent a wonderful week at Pearl Beach and was overall very pleased. The hotel boasts a fantastic beachfront location, and the staff were genuinely attentive and friendly. While the food was exceptional with plenty of variety, I did notice that there were limited activities for kids, which was a bit of a drawback for our family. The facilities were well-kept and added to our enjoyment, but I believe some simple improvements could elevate the overall experience.
Rooms
8.0
Our room was clean and had a slight sea view from the balcony, which was a lovely touch.
Service
9.0
The service was prompt and helpful, and I appreciated the attentiveness of the staff throughout our stay.
Location
10.0
The hotel's location right across from the beach was perfect for easy access to water activities and relaxation.
Dining
9.0
Dining was a highlight with fresh, delicious meals and a range of choices every night, enhancing our half-board experience.
Facilities
9.0
The facilities, including the beautifully maintained pool area and gardens, made for a pleasant environment to unwind.
Exceptional food variety
Limited kids' entertainment
Francis
United Kingdom,
November
2024
8.2/10
The hotel offers beautiful gardens and pools alongside a perfect beach location, making it a great spot for relaxation. The rooms can be spacious and clean, although some have limited views, which could be disappointing for certain guests. The dining experience is excellent with a variety of delicious meals; however, the beach service was an unpleasant surprise that marred the experience.
Rooms
8.0
The rooms are generally clean and spacious, but our balcony had no nice view.
Service
6.0
Service at the reception and dining areas was attentive, but we had a very negative experience with beach staff.
Location
9.0
The hotel is directly on the beach, making it easy to access for sunbathing and swimming.
Dining
9.0
The food variety in the restaurant was impressive and well-prepared.
Facilities
9.0
The gardens and pool areas are beautifully maintained and inviting.
Beautiful gardens
Rude beach staff
Michael
United States of America,
October
2024
6.8/10
Rooms
Service
Location
Dining
Facilities
Julian
United Kingdom,
September
2024
9.0/10
I had a wonderful time at the hotel, enjoying the exceptional food variety and quality throughout my stay. The staff were always eager to help, making me feel truly valued. However, I did notice that the lack of complimentary water during dinner was a bit frustrating. Overall, this spot offers a great combination of comfort and service, with a few minor areas needing improvement.
Rooms
9.0
The rooms were spacious and well-maintained, providing everything I needed, including air conditioning to keep cool.
Service
9.0
The service was top-notch with fast and helpful assistance from the staff, addressing all my needs promptly.
Location
10.0
The location is perfect, just a short walk to the beach, making it easy to soak up the sun and enjoy the sea.
Dining
8.0
Dining was a highlight, with a great variety of delicious food options, but the lack of free water at dinner was disappointing.
Facilities
9.0
The facilities were excellent, especially the clean pool area, which was a great place to relax after a day at the beach.
Exceptional food variety
No complimentary water
Hans
United States of America,
September
2024
7.8/10
We had a lovely stay with a beautiful sea view room, and the breakfast was exceptional with plenty of options. However, the beach service left a lot to be desired, especially the rude staff at the beach. The hotel has some nice pools and a friendly atmosphere, but the issues with beach chairs and attitude dampened the experience. Overall, it was a great vacation, but it had its drawbacks regarding beach access.
Rooms
8.0
The sea view room was clean and offered a pleasant view, but the bathroom felt outdated and could use some renovations.
Service
7.0
The service from most staff was commendable, but we had a disappointing experience with the beach attendant's attitude.
Location
8.0
The hotel is situated about two miles from the town center, which was a pleasant walk, and taxis are easily accessible.
Dining
9.0
Breakfast was fantastic with a wide variety of delicious options that catered to all tastes.
Facilities
7.0
The pool area was nice, but the cleanliness of the beach amenities and service needed improvement.
Joe
United States of America,
August
2024
6.6/10
I had mixed feelings about my stay at the Sentido Pearl Beach Hotel. On one hand, the food was fantastic, and I truly appreciated the extensive variety. However, the overall experience felt below par for a 4-star hotel due to issues with service and room comfort. It was a bit disappointing, especially given my previous positive experiences at other Sentido locations.
Rooms
6.0
The rooms offered a basic level of comfort, but the soundproofing was inadequate, and I could hear everything from the adjoining room.
Service
6.0
Service had its ups and downs; while the restaurant staff was mostly friendly, I encountered some disappointing interactions regarding drink policies.
Location
7.0
The hotel is located near the beach, but it requires a long walk to enjoy the lively old town and the Venetian port.
Dining
9.0
The variety and quality of food during meals were outstanding, with a nice selection each day.
Facilities
5.0
Although the facilities had potential, the overall maintenance, especially regarding noise and the bathroom amenities, left much to be desired.
William
United States of America,
August
2024
9.0/10
I just got back from a fantastic eight-night stay at Pearl Beach. The location is amazing, just across from a beautiful beach, and the room was clean with a nice partial sea view. The food quality was excellent with plenty of options, but it was a bit disappointing that there wasn’t much for kids to do. Overall, it was a lovely experience, though I wish there were some more family-friendly activities available.
Rooms
9.0
The room was clean and offered a slight sea view from the balcony, which was really nice.
Service
9.0
All the staff were lovely and very attentive, especially during meals.
Location
10.0
The hotel is perfectly located right across the road from the beach, making it very convenient for sunbathing and swimming.
Dining
9.0
The food was superb with a great variety, and it was easy to swap meals as needed.
Facilities
8.0
The pool area was immaculate, and there were plenty of sun beds available, although the beach was pebbly.
Owen
United Kingdom,
August
2024
8.4/10
I had a pleasant stay overall with my family, enjoying the amazing food and friendly service. The cleanliness of the hotel was impressive, and the beach was just a stone's throw away. However, the shower design in our room was not suitable for someone with mobility issues, and the room cleaning could have been more consistent. Additionally, the entertainment options were enjoyable, but a designated children's area would have been nice for families.
Rooms
6.0
Our room was clean and spacious, with comfortable amenities, but the shower design made it challenging for my mobility needs.
Service
9.0
The staff was incredibly helpful and accommodating, making us feel welcomed during our stay.
Location
8.0
The hotel offered a perfect beachfront location with easy access to local taverns and shops, though it's a bit of a distance from the city center.
Dining
10.0
The dining experience was fantastic, with a brilliant variety of dishes to choose from at every meal.
Facilities
9.0
The pool area and beach amenities were well-maintained, ensuring a relaxing experience.
Gumbo Limbo Jungle Resort
U Coral Beach Club Eilat
Antulang Beach Resort
The Waters Khao Lak By Katathani - Sha Extra Plus (Adults Only)
Capital Resorts Crowne View Heights
Snow King Resort Luxury Condominiums
Hotel Rainforest
The Chedi El Gouna
Hung Vuong Resort
Steigenberger Pure Lifestyle (Adults Only)
High Life Resort & Spa
Menjaga Bay